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QUESTION 104
A field technician must reset a single 7965 IP phone so that it will be discovered on the network again and request an IP address from DCHP. Which steps should the network engineer provide?

A. Have field technician select the Settings button on phone, then dial # # * * *
B. Have field technician select the Settings button on phone, then dial # # * # #
C. Have field technician select the Settings button on phone, then dial * * # * *
D. Have field technician select the Settings button on phone, then dial * * # # #

Answer: C

QUESTION 105
An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur?

A. Cisco Quality Report Tool
B. System Log Management
C. Cisco CDR Analysis and Reporting
D. Cisco JTAPI

Answer: A

QUESTION 106
An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications.
A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager.
How should the engineer instruct the user to launch the IP phone applications?

A. Select the “?” button on the IP phone.
B. Select the globe button on the IP phone.
C. Select Settings > User Preferences.
D. Select Settings > Device Configuration.

Answer: B

QUESTION 107
Which component is needed for a voice call to be processed between the enterprise Cisco Unified Communications system and a cell phone via the PSTN?

A. Cisco Analog Voice Gateway VG224
B. Cisco Unified Communications Manager call processing node
C. Cisco Unified Communications Manager Music On Hold node
D. Cisco Integrated Service Router with digital signal processor resources

Answer: D

QUESTION 108
What is needed to support SIP Early Media?

A. Media Termination Point
B. Transcoder
C. Annunciator
D. Conference Bridge
E. DSP
F. Route List

Answer: A

QUESTION 109
The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User A is speaking to user B on an active call. A junior network engineer mistakenly reboots subscriber1.
What effect does this have on the call?

A. User A can hear B, but B cannot hear A.
B. User A cannot hear B, but B can hear A.
C. This action drops the call.
D. This action does not affect the call.
E. The call remains active, but quality may suffer.

Answer: D

QUESTION 110
A company has invested in an on-premises VoIP solution. For design simplicity purposes, network engineers have opted to use a single VLAN for both data and voice traffic. Shortly after implementing IP phones, customers are reporting problems.
Which two potential problems may be reported about the calls as a result of this design decision? (Choose two.)

A. jitter detected in voice calls
B. problems with email latency
C. slow internet download speeds
D. choppy voice calls
E. PCs are getting IP addresses but phones are not

Answer: AD

QUESTION 111
A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. Using web access to the phone, the network engineer remotely checks call statistics such as jitter, network delay, and packet loss. Calculated packet loss is 3%, average jitter is 20 ms, network delay is 1 ms, and conceal seconds is 7.
What is the most likely problem with this call?

A. Calculated packet loss is too high.
B. Average jitter is too high.
C. Network delay is too high.
D. Conceal seconds are too high.

Answer: A

QUESTION 112
Which command allows the telephony service of a Cisco Unified Communications Manager Express router to be associated to loopback address 192.168.143.44?

A. !
telephony-service
max-ephones 4
max-dn 8
ip source-address 192.168.143.44
!
B. !
telephony-service
max-ephones 4
max-dn 8
ip bind src-addr 192.168.143.44
!
C. !
telephony-service
max-ephones 4
max-dn 8
source-address ipv4:192.168.143.44
!
D. !
telephony-service
max-ephones 4
max-dn 8
ip address 192.168.143.44
!

Answer: A

QUESTION 113
Which four devices can be used to provide analog ports, traditional phones, and fax machines? (Choose four.)

A. Cisco VG224 Analog Voice Gateway
B. Foreign Exchange Station Voice Interface Card
C. Cisco High Density VoiceFax Network Module
D. Cisco ATA190 Analog Telephone Adapter
E. Cisco VG350 Analog Voice Gateway
F. Cisco Unified Border Element
G. Foreign Exchange Office Voice Interface

Answer: ABDE

QUESTION 114
Client A in X site uses an IP phone to call client B in Y site. Engineers have selected SCCP as the default VoIP signaling protocol. Which network path will the call signaling take when client A calls client B?

A. IP phone X > CUCM subscriber > IP phone Y using TCP port 1000
B. IP phone X > CUCM subscriber > IP phone Y using TCP port 2000
C. IP phone X > CUCM subscriber > IP phone Y using UDP port 1000
D. IP phone X > IP phone Y using TCP port 2000
E. IP phone X > IP phone Y using TCP port 1000

Answer: B


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